SECTION 4: OPERATION MANAGEMENT

CHAPTER 17
PRODUCTION OF GOODS AND SERVICES

CHAPTER 18
COST /SCALE OF PRODUCTION AND BREAK-EVEN POINTS

CHAPTER 19
ACHIEVE QUALITY PRODUCTION

CHAPTER 20
LOCATION SERVICES

SECTION 5: FINANCIAL INFORMATION AND FINANCIAL DECISIONS

CHAPTER 21
BUSINESS FINANCE: NEEDS AND RESOURCE

CHAPTER 22
CASH FLOW FORECASTING AND WORKING CAPITAL

CHAPTER 23
INCOME STATEMENT

CHAPTER 24
BALANCE SHEET

CHAPTER 25
ANALYSIS ACCOUNT

SECTION 6: EXTERNAL INFLUENCES ON BUSINESS ACTIVITY

CHAPTER 26
GOVERNMENT AND POLICY

CHAPTER 27
ENVIRONMENTAL AND ETHICAL ISSUES

CHAPTER 28
BUSINESS AND INTERNATIONAL ECONOMY